I’m new to home security; can you give me a quick summary of how a basic system works?

Basic home security systems are comprised of three different components:

Sensors: these detect if a door or window is opened, if glass is broken or if there is movement in a particular room. When a sensor is triggered a signal is sent to the alarm’s control panel.

Control Panel: this centrally located device manages all the signals coming in from the sensors, and allows you to arm or disarm the alarm system. The control panel also notifies the monitoring service when a sensor is activated while the system is armed.

Monitoring Service: the monitoring service operates and is staffed 24/7, and looks after the signals sent by the alarm’s control panel. When they receive notification of an alarm they try to contact you and verify that the event was indeed valid and not an accident. They then dispatch the appropriate authorities if needed.

How are you different from traditional alarm companies that visit my neighborhood?

America's Alarm Company has several key differences from traditional alarm companies:

Connection – America's Alarm Company has many options. In short we have hard wired, wireless and hybrid systems…a combination of both hard wired and wireless. Our systems can communicate with the central station via your phone line, the internet and or a cellular radio depending on your specific system. America's Alarm Company offers a myriad of different layers of security and combined is virtually impossible to defeat, ensuring that your family or business is safe.

Price – America's Alarm Company offers several levels of monitoring service: a basic monitoring plan, or two levels of interactive monitoring plans. You choose the type of plan you would like, and the charge is the same no matter how many sensors your home requires. There are no hidden fees; many of our competitors cannot say the same.

Interactive – At America's Alarm, our alarm system can be completely interactive, meaning you can do things with your home security system that you never thought possible. View video feeds from your smartphone, get a text message when your power goes out or receive notification that your kids have arrived safely home from school. Plus, home automation features such as light control, climate control, and remote lock access are also available. 

Why do I need a monitoring service? Why can’t I just use an alarm that scares the bad guys away?

While having a noisy alarm system in place may make you feel safer, the fact is that most burglars know that once they gain entry, they only have to disable the control panel and then they can proceed with ransacking the home. Noisy alarms alone will not increase safety; you need a security system that ensures authorities are called, even if the control panel is destroyed.

My home was recently broken into and I would like to install a security system ASAP. How do I get started?

America's Alarm Company knows that having your personal security compromised can be terrifying,
Simply call us directly to get you protected ASAP, (888)-741-0007

Do you offer solutions for my small business?

America's Alarm Company offers many excellent security monitoring solutions for your small business.

Using TOTAL CONNECT, our Interactive level monitoring can let you know what time employees arrive and depart, and give you visibility into traffic to your business through text/ email alerts to your computer or smartphone. With our Ultimate Monitoring plan, you can also watch live video remotely, and have video clips sent directly to any smartphone. With a DVR, you can have all of your areas recorded digitally, 24/ 7. YES, we can secure your business.

If I relocate, how hard is it to take the unit with me?

America's Alarm Company wireless security system is easy to take with you when you move. Simply remove the sensors from doors and windows, unplug the command module and you are set to go. Once you have arrived at your new residence you can re-install the sensors and plug in the control panel. Give us a call to re-activate the system and your new home is protected. If you want America's Alarm to handle the whole move for you, this is an option also.

What devices do I need for optimal protection?

Since 90% of break-ins occur through the front or back door it is important to ensure that all accessible doors have sensors.  Ground floor windows may be protected by individual sensors, motion sensors, or glass break sensors depending on specific layout and how the system will be used. 

We offer several equipment packages and we will give you our free no obligation security assessment so that you can review to see what we recommend, and you can add any other devices you feel your home needs. Additionally, if you decide down the road that you need more sensors or components you can order and install them with no change to your monthly monitoring fee.

We also invite you to call one of our helpful and knowledgeable Security Consultants for a comprehensive analysis of your protection needs, with zero sales pressure.

Do you have smoke and fire detectors? Would they notify the fire department if there’s a fire while I’m away?

YES, America's Alarm Company offers smoke and fire detectors for your home or business. If these sensors are activated at any time, the monitoring center will attempt to verify an emergency before the fire department is dispatched to your home. There is no extra charge for monitoring of these devices, and if you subscribe to TOTAL CONNECT, you can also be notified immediately by text or email message that these sensors have been activated.

Do you have water or freeze sensors?

YES, America's Alarm Company has flood sensors as well as freeze sensors so that you can be assured that your home is safe when you are away. There is no extra charge for monitoring of these devices, and if you subscribe to TOTAL CONNECT, you can also be notified immediately by text or email message that these sensors have been activated.

Can I add additional equipment after the service is established, and will this increase my monitoring fees?

YES, Our home security system is quite flexible and allows you to add new equipment at any time. There will be a charge for the equipment and shipping (for equipment purchased after service is established).  Depending on what Monitoring Plan you have will determine whether you need to upgrade to another service level. 

Does your wireless system work on my home internet Wifi network?

Communication between the control panel and the monitoring station is through a phone line or cellular signal. Many cable providers now offer there telephone service, VOIP- voice over internet protocol, most of these services work with our system, but THE MAGIC JACK does not. You are not required to have a home wireless network for our home security system to work, but you will need a broadband connection to utilize our video services.