What exactly is a central monitoring station?

Typically security systems send their signals over a telephone line to a central monitoring station-the facility that acts as the link between your home and the police, fire department, and emergency response authorities.

A central station is manned 24 hours a day, 7 days a week by highly skilled operators trained to respond to emergencies. The station operator alerts the proper authorities and dispatches help.

If the central monitoring station is notified via my phone line, how can I keep my family safe if the line is cut or out of service?

That’s a valid concern. In the event that your phone line fails or is cut, as an option there are back-up services that work in tandem with your home security system to ensure your safety.

Our most popular option is the GSM, being an easy-to-install cellular radio service that contacts the central station in the event of an emergency.

The only additional equipment required would be a small radio transmitter/ GSM that connects to the control panel of your security system.